Author: admin
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PAYBACK (Germany) Shares Its Latest World Class Successes | Archive episode
To mark the 25th PAYBACK anniversary, we are delighted to show you once again our interview with Berni Brugger, CEO of the PAYBACK Group. This episode is available in audio format on our Let’s Talk Loyalty podcast, and in video format on www.Loyalty.TV. PAYBACK is an award-winning customer loyalty program which began in German twenty-five…
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Walmart Mexico: Using AI to Build Loyalty Beyond Points
Walmart Mexico: Using AI to Build Loyalty Beyond Points
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Walmart Mexico: Loyalty Through Trust, Not Points
In today’s episode Mariana Fonseca Medina shares how Walmart Mexico & Central America builds customer loyalty through everyday low prices, the right assortment, convenience, and deep customer insights—without traditional points programs. Learn how omnichannel shopping, financial services, telco solutions, health offerings, and AI-driven CRM create trust, relevance, and habitual engagement with customers. Hosted by Bridget…
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Walmart Mexico: Loyalty Through Trust, Not Points
In today’s episode Mariana Fonseca Medina shares how Walmart Mexico & Central America builds customer loyalty through everyday low prices, the right assortment, convenience, and deep customer insights—without traditional points programs. Learn how omnichannel shopping, financial services, telco solutions, health offerings, and AI-driven CRM create trust, relevance, and habitual engagement with customers. Hosted by Bridget…
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AI in Loyalty: Nedbank Greenbacks’ Smarter Rewards Strategy
AI in Loyalty: Nedbank Greenbacks’ Smarter Rewards Strategy
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Launching a loyalty promotion shouldn’t “take a village.”
Launching a loyalty promotion shouldn’t “take a village.”
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Panel: Loyalty no es marketing; es EBITDA
This episode of Let’s Talk Loyalty & Loyalty TV is in Spanish and this episode was recorded live. Bienvenidos al panel de Customer Loyalty. Hoy queremos elevar la conversación: la lealtad no es puntos, cupones ni cashback; es una ciencia y un arte con metodología que genera conocimiento del cliente y rentabilidad. Debatiremos la tesis:…
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Nedbank Greenbacks delights its clients through bank-wide loyalty
South Africa is home to one of the world’s most mature and competitive loyalty markets, particularly in retail banking. In this episode, Dharmesh Bhana, Executive of Loyalty & Rewards at Nedbank shares the 20-year evolution of the Greenbacks programme,its transformation into a bank-wide loyalty initiative, and how it has been performing since its latest re-launch…
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Nedbank Greenbacks delights its clients through bank-wide loyalty
South Africa is home to one of the world’s most mature and competitive loyalty markets, particularly in retail banking. In this episode, Dharmesh Bhana, Executive of Loyalty & Rewards at Nedbank shares the 20-year evolution of the Greenbacks programme,its transformation into a bank-wide loyalty initiative, and how it has been performing since its latest re-launch…
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From Best Kept Secret to Industry Movement: Loyalty Methods Powering 7-Eleven, MGM, BP, and More
Loyalty Methods was last on our show almost two years in late 2023, when they described themselves as “Loyalty’s Best Kept Secret” . Right now, they are successfully powering some of the industry’s MOST engaged loyalty programs including 7-Eleven’s 7 Rewards, MGM Resorts & Casinos, Western Union, BP USA and Speedway, among others. Chris Sandstrom,…