The TV Channel for Loyalty Professionals Worldwide
Loyalty TV is Your Premier Source for Loyalty Marketing Insights from the World's Leading Brands
Featuring Educational and Inspirational Interviews with Leading Loyalty Experts Globally
Exclusive Sneak Peak
Get a Glimpse of the Game-Changing Loyalty Insights from Industry Leaders
Subscription Gives You Access To...
Expert Insights
Gain access to insightful and thought-provoking interviews with industry-leading experts, sharing their invaluable knowledge and transformative experiences in loyalty marketing.
Extensive Catalogue
Access the growing catalog of over 50 videos featuring expert discussions on a diverse range of topics, including loyalty trends, strategies, and technologies.
Ad-Free Access
Enjoy uninterrupted, ad-free access to exclusive loyalty content. Stay fully engaged with each episode, free from distractions. Your subscription guarantees a seamless viewing experience.
Hear From Our Viewers
Real Feedback from Loyalty Enthusiasts
“I feel super lucky to have found Loyalty TV as it’s so full of inspiring loyalty experts around the world. As an airline loyalty practitioner currently, I have especially loved hearing from airlines of all sizes globally – from Emirates and Etihad Airways, to Air France/KLM and Viva Aerobus in Mexico. I’m a huge fan of knowledge sharing and no one does it better than Loyalty TV!”
Sebastian Huschner
Digital Product Strategy Lead, Customer Loyalty.
Also ex Collinson, Qatar Airways, Lloyds Banking Group, and NatWest
“I recently discovered Loyalty TV and I am so inspired by the incredible industry stories they share from the loyalty leaders. Every week, there is a brand interview that gets unlocked which I can’t wait to watch or listen. It has become my weekly inspiration and it feeds me a lot as we build our own loyalty propositions globally. Highly recommended.”
Begum Kaya
Global Head of CRM & Loyalty
“I recently discovered Loyalty TV and I am so inspired by the incredible industry stories they share from the loyalty leaders. Every week, there is a brand interview that gets unlocked which I can’t wait to watch or listen. It has become my weekly inspiration and it feeds me a lot as we build our own loyalty propositions globally. Highly recommended.”
Rob Singleton
Director, Loyalty Programmes – India Middle East and Africa
“Loyalty TV has been a valuable addition to my professional development. Discovered through the Let’s Talk Loyalty podcast, Loyalty TV offers a rich platform for connecting with industry peers and staying informed about emerging trends. The content is consistently relevant and insightful, allowing me to connect with the global loyalty community. I recommend subscribing to ensure uninterrupted access to these valuable resources.”
Emily Ong
Customer and Loyalty Product Leader
Also ex Sephora Asia and Razer Inc (Global Markets)
Unlock Premium Content and
Exclusive Insights
Watch For Free
Visit this section and our partner Capillarytech.com to view episodes for free.
$0
100% Free Access
Sponsored By
One-Day Pass
For immediate access to every episode of Loyalty TV for one day.
$5
For One Day
- Access any episode in our catalogue for the day.
- More than 50 videos from loyalty expert interviews with leading brands.
- Enjoy Ad-Free Viewing.
Monthly Pass
Ideal for loyalty marketing professionals who want access to every episode, every week.
$15
Per Month
- Access our entire catalogue of TV content anytime each month.
- More than 50 videos from loyalty expert interviews with leading brands.
- Billed Monthly.
- Enjoy Ad-Free Viewing.
Ultimate Annual Loyalty TV Pass
Ideal for professionals needing year-round loyalty marketing resources.
$150
Per Year
- Access our entire catalogue of TV content anytime all year.
- A library of more than 50 videos from loyalty expert interviews with leading brands.
- Plus new TV episodes every single week.
- Enjoy Ad-Free Viewing.
- Billed Annually.
- Includes a 20% Discount.
Founder & CEO of Loyalty.tv
Paula Thomas
Paula Thomas is an award-winning broadcaster who founded the “Let’s Talk Loyalty” podcast in 2019 and Loyalty TV in 2023.
She has over twenty-five years of blue-chip marketing experience, including almost a decade leading consumer loyalty programs in multiple sectors including telecommunications, the energy sector, banking, and airline loyalty programmes.
She is from Ireland and lives in Dubai.
Paula is a former judge for the “International Loyalty Awards”, and the author of the book “Driving Loyalty in Convenience Retail”.
She holds an Executive MBA from Smurfit Business College, one of Ireland’s top universities, and is a “Certified Loyalty Marketing Professional”.
Loyalty TV is Powered by
Capillary Technologies is a managed SaaS loyalty solution for enterprise brands across the globe. Powering 400+ brands like Tata, Optum, Shell, Domino’s, Dell and Marks & Spencer, Capillary is also a leader on the Forrester Wave for Loyalty Solutions along with other key recognitions from the likes of Gartner and Everest Group.
Capillary’s AI-powered suite of products- Loyalty+, Engage+, Rewards+, Insights+ and a robust CDP form the crux of its offerings along with Brierley’s consultancy services (Capillary acquired Brierley in 2023).
Touching more than 1bn loyalty members through its clients, Capillary is the loyalty management solution of choice for enterprise brands.
Frequently Asked Questions
How do I access my subscription content?
- After selecting your preferred plan—One-Day Pass, Monthly Pass, or Ultimate Annual Loyalty TV Pass—you will be directed to a purchase page. Complete the required information and proceed with the payment. Once your payment is confirmed, you’ll gain access to the episodes included in your plan.
- If you choose the Watch for Free option, you’ll be redirected to www.capillarytech.com to enjoy the latest episodes at no cost.
What are the benefits of each subscription plan?
- Watch for Free – Enjoy complimentary access to a curated selection of episodes featuring industry-leading insights.
- One-Day Pass – Purchase one-day access to all loyalty episodes. You can select from the entire catalog of Loyalty TV episodes including bonus episodes, your access is available for 24 hours.
- Monthly Pass – Get unlimited, ad-free access to the latest brand interviews, bonus content, and the entire content catalog. This plan allows you to enjoy new content on Loyalty TV every month.
- Ultimate Annual Loyalty TV Pass – Unlock complete access to Loyalty TV for an entire year with a 20% discount. This plan includes ad-free content, free bonus episodes, and access to the entire back catalog of Loyalty TV.
Is it safe to make purchases with my credit card online?
- Yes, absolutely! Stripe is committed to ensuring the highest level of security for all transactions. We use advanced encryption technologies to protect your credit card information during every stage of the payment process.
How do you ensure the security of my personal data?
- We take the security of your personal data very seriously and adhere to all applicable UAE data protection laws. Our website uses advanced encryption protocols, such as SSL/TLS, to protect your information during transmission. We implement strict access controls, ensuring that only authorized personnel can access your data. In line with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.
What is your cancellation policy?
- Our cancellation policy aims to provide flexibility while ensuring fair treatment for both our subscribers and our business. You can cancel your subscription at any time. However, please note that your cancellation will take effect at the end of your current billing cycle.
To cancel your subscription:
- Log in to your account on our website.
- Navigate to your account settings or subscription page.
- Locate your active subscription and select the cancel option.
- Follow the on-screen instructions to confirm your cancellation.
- If you have any questions or require further assistance, please don’t hesitate to contact our support team at support@loyalty.tv
Is my subscription automatically renewed?
- If you opt for the Monthly Pass or Ultimate Annual Loyalty TV Pass your subscription will be automatically renewed monthly or yearly on the date you initially subscribed.
Can I transfer my subscription to someone else?
- No, subscriptions are non-transferable and can only be used by the account holder. Each subscription is tied to the original purchaser’s account and cannot be transferred or shared with another individual.
What should I do if I'm having trouble accessing my content?
If you’re experiencing issues accessing your member content, please follow these steps:
- Check your login credentials: Ensure you’re using the correct email address and password to log in to your account.
- Verify your subscription status: Make sure your subscription is active and up-to-date. You can check this in your account settings.
- Clear your browser cache and cookies: Sometimes, cached data can interfere with website functionality.
- Try a different browser or device: If the problem persists, try accessing the content from a different browser or device to see if the issue is specific to your current setup.
If you continue to have trouble after trying these steps, please contact our support team at support@loyalty.tv with a detailed description of the issue you’re encountering. We’ll be happy to assist you further.
How do I reset my password if I’ve forgotten it?
If you’ve forgotten your password, don’t worry! You can easily reset it by following these steps:
- Visit the login page: Go to the login page of our website.
- Click “Forgot Password”: Look for the “Forgot Password” or similar link on the login page and click on it.
- Enter your email address: You’ll be prompted to enter the email address associated with your account.
- Check your email: An email will be sent to the provided email address with a link to reset your password.
- Reset your password: Click on the link in the email and follow the instructions to create a new password.
If you continue to experience issues, please contact our support team at support@loyalty.tv for assistance.
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