Why Data Ownership is Critical for Loyalty Programs
This clip from our latest episode with HEMOdata explains why loyalty program owners must take control of the data conversation.
✅ Understand customers at an individual level, even at scale
✅ Unify digital and offline experiences for a complete picture
✅ Make hyper-personalized engagement possible
💡 “If you don’t understand your customers, you can’t personalize. You just can’t.”
Successful loyalty programs don’t just reward — they engage, connect, and keep customers coming back.
Join Monica Sharma and Juber Shaikh from the Lalit Suri Hospitality Group, one of India’s leading luxury hotel brands. Discover how they’ve built a strong brand, the history of loyalty within the group, and how their loyalty programme is designed to truly reflect the luxury experience—creating a programme with a
Join us for a special live recording of Let's Talk Loyalty and Loyalty TV, captured on stage at the International Loyalty Leaders Summit! In this episode, our wonderful hosts Amanda Cromhout and Carly Neubauer reflect on 10 standout episodes from the past two years, sharing insights, highlights, and lessons learned
MAXOL is Ireland's leading, family-owned forecourt and convenience retailer. It was founded in 1920 by William McMullan and operates over 250 service stations across Ireland, offering fuel, convenience items, and food through its proprietary ROSA coffee and Maxol Deli brands. Maxol introduced a new mobile loyalty app in 2022 that
