The Ford Motor Company Celebrates 120 Years of Loyal Customers!

Today’s episode is the first time we are featuring an automotive brand as our guest, and we are delighted it’s such an iconic brand.

⁠The Ford Motor Company⁠ has recently celebrated 120 years in business, and is truly a pioneer of modern transportation.

Their approach to loyalty is super exciting, so we were thrilled recently to meet ⁠Beth Leverton⁠ at the Comarch User Group conference in Poland.

Beth is the Director of Rewards, Loyalty and CX for the Ford Motor Group, and she joins us on the show today to share both the benefits and challenges of driving loyalty for such a huge organization that sells cars in over 126 countries globally!

Listen/watch to enjoy this conversation with Beth Leverton from the Ford Motor company.

In this episode Charlie Hills interviews Pablo Sardina, the Global Loyalty Senior Product Manager for Decathlon Membership. Pablo is a Growth and CX Expert in Sports Retail, focused on loyalty and relational models. He has spent the last 7 years dedicated to drive digital products business value by delivering the
Today’s episode is hosted by Amanda Cromhout, featuring a special guest – our very own Paula Thomas. In this conversation, Paula shares the inspiring origin story of Let’s Talk Loyalty – from spotting a gap in the market to launching the industry’s first podcast dedicated to loyalty, and eventually expanding
Today we welcome a new guest host – Joanna Witsch - who has been on the show a few times as one of our expert guests. Joanna Witsch is hosting today's episode which features one of Comarch’s most loyal clients - Emirates National Oil Company (ENOC). Her guest is Suryaveer