Puntos Palacio: una estrategia holística de lealtad

This episode of Let’s Talk Loyalty & Loyalty TV is in Spanish.

Hoy nos adentramos en el fascinante mundo del lujo y la lealtad con una invitada excepcional, Esther Subias Hernandez. Exploraremos cómo Puntos Palacio, más allá de ser un programa transaccional, es una estrategia holística que integra experiencias exclusivas, comunidades vibrantes y una profunda personalización basada en la data, elevando la relación con sus clientes a un nivel Totalmente Palacio.

¡Prepárense para descubrir los secretos de la lealtad en el segmento más exclusivo del retail!

Hosted by Alex Saul

Show notes:

1) Esther Subias Hernandez

2) El Palacio de Hierro

3) Pour Your Heart Into It – Howard Schultz

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