Marriott Bonvoy: More Than a Hotel Loyalty Program
Marriott Bonvoy isn’t just about hotel stays — it’s about making travel amazing again.
In this episode, Jitendra Jain (VP PRISMA EMEA) explains how Bonvoy balances rational perks with emotional connections:
✳️ Six tiers of member benefits — from Wi-Fi to Ambassador-level recognition.
✳️ The Moments platform — 80M+ points redeemed for once-in-a-lifetime experiences last year.
✳️ Partnerships that remove travel friction and keep members engaged.
💡 “It’s not just about being top of wallet. It’s about taking away the friction and creating joy in travel.”
That’s why 248M members — two out of three Marriott stays — choose Bonvoy.
Join Monica Sharma and Juber Shaikh from the Lalit Suri Hospitality Group, one of India’s leading luxury hotel brands. Discover how they’ve built a strong brand, the history of loyalty within the group, and how their loyalty programme is designed to truly reflect the luxury experience—creating a programme with a
Join us for a special live recording of Let's Talk Loyalty and Loyalty TV, captured on stage at the International Loyalty Leaders Summit! In this episode, our wonderful hosts Amanda Cromhout and Carly Neubauer reflect on 10 standout episodes from the past two years, sharing insights, highlights, and lessons learned
MAXOL is Ireland's leading, family-owned forecourt and convenience retailer. It was founded in 1920 by William McMullan and operates over 250 service stations across Ireland, offering fuel, convenience items, and food through its proprietary ROSA coffee and Maxol Deli brands. Maxol introduced a new mobile loyalty app in 2022 that
