IndiGo: Launching a loyalty programme at scale in the world’s 5th largest economy
This interview with Neetan Chopra from IndiGo is highly insightful from learning about a relatively young airline, a very young loyalty programme and a global market place not to be ignored.
IndiGo operates out of India, which is the world’s 5th biggest economy.
The airline carried over 100m passengers in 2024 and has growth plans for its carrier and frequent flyer programme, BluChip, which launched 5 months ago.
Hosted by Amanda Cromhout
Show notes:
2) IndiGo
3) BluChip
4) Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones (Book)
This episode is available in audio format on our Let's Talk Loyalty podcast and in video format on www.Loyalty.TV. For a masterclass in gamification, you can enjoy Yu-Kai Chou’s down to earth interview with Amanda Cromhout about gamification and his Octalysis Framework. He is the Founding Partner of The Octalysis
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