Adore Beauty’s Advanced Personalization
Autogrill is on track to reach 1 million customers, but its focus isn’t just on growth—it’s on loyalty.
Here’s the secret:
✅ Retention First: With an impressive 80% year-over-year retention rate, Autogrill ensures its customers find real value in the program.
✅ Healthy Growth: Tracking active members as a key metric keeps the focus on engaged, loyal customers, not just sign-ups.
Fast acquisition is great, but loyal customers drive long-term success.
In this episode, Charlie Hills interviews Dayoán Daumont, Head of Strategy at Ogilvy One, where he leads consumer engagement and loyalty strategy across the entire brand ecosystem for clients such as FIFA, Nestlé, and Michelin. Dayoán blends behavioural insight with creative precision to transform fleeting moments into lasting relationships. The
This episode is available in audio format on our Let's Talk Loyalty podcast and in video format on www.Loyalty.TV. In this episode, Bill Hanifin, Managing Editor, The Wise Marketer, speaks with Mitch Walden, Sr. Director Digital Marketing & Loyalty, Scooter’s Coffee. Scooter’s Coffee was founded in Nebraska over 25 years
This episode of Let’s Talk Loyalty & Loyalty TV is in Spanish. Hoy nos adentramos en el fascinante mundo del lujo y la lealtad con una invitada excepcional, Esther Subias Hernandez. Exploraremos cómo Puntos Palacio, más allá de ser un programa transaccional, es una estrategia holística que integra experiencias exclusivas,
