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Play Video about Autogrill's Growth
Autogrill is on track to reach 1 million customers, but its focus isn’t just on growth—it’s on loyalty.
Here’s the secret:
✅ Retention First: With an impressive 80% year-over-year retention rate, Autogrill ensures its customers find real value in the program.
✅ Healthy Growth: Tracking active members as a key metric keeps the focus on engaged, loyal customers, not just sign-ups.
Fast acquisition is great, but loyal customers drive long-term success.
This episode is also available in audio format on our Let's Talk Loyalty podcast. Today’s interview features the SAS Group, the Swedish airline holding company originally formed in 1946 after the merger of the three Scandinavian flag carriers serving Sweden, Denmark and Norway. It is now Scandinavia's leading airline, offering
This episode is also available in audio format on our Let's Talk Loyalty podcast. Today we’re back with our friends in the MOL Group, an integrated, international oil and gas company, headquartered in Budapest, Hungary. MOL Group is active in over 30 countries, with a workforce of 26,000 people, and
This episode is also available in audio format on our Let's Talk Loyalty podcast. Today’s interview is a long overdue episode with Dell Technologies which was last on the show back in the summer of 2020. Dell is of course a world-famous technology brand, with over $88BN of revenue in
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