Ahold USA Shares Loyalty Insights (Largest Grocery Retail Group on the East Coast)

This episode is also available in audio format on our Let’s Talk Loyalty podcast.

Today we’re featuring a leader from a group that includes five leading omnichannel grocery brands in the United States.

Ahold Delhaize USA is a division of global food retailer Ahold Delhaize and includes Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop, which taken together comprise the largest grocery retail group on the East Coast and the fourth largest grocery retail group in the nation,

My guest is Megan Chickrell and she is the Senior Manager of Loyalty Strategy for ADUSA.

Megan joins me today to share some of incredible learnings from the many years across her career leveraging loyalty across multiple retail brands.

 

Show notes:

1) Megan Chickrell

2) Ahold Delhaize USA

3) Ahold Delhaize

In this episode of Let’s Talk Loyalty and Loyalty TV, Carly Neubauer speaks with Claudia van de Tonnekreek, Head of the relaunched IGA Rewards program at Metcash. With over a decade of experience leading the American Express rewards program, Claudia brings deep expertise in creating customer-centric loyalty strategies. She shares
In this episode Charlie is delighted to welcome Andy Chalcroft, the Vice President, Head of North America Co-brand and Global Center of Excellence for VISA. Andy leads the co-brand program development across US and Canada, and supports globally. He helps in market, regional and global teams deliver world leading co-brands
The most decorated loyalty brand in global awards is Myer One. Rob Pope, GM Customer at Myer talks us through the turnaround. Myer has been through since 2019 and how loyalty is now the ‘beating heart’ and ‘engine room’ of Australia’s 2nd largest apparel retailer. There is no question that