Bakers Delight: 1.5 Million Members and Counting!

🌟 Discover the transformation of Bakers Delight! 🌟 For over 40 years, this family-owned bakery chain has been delighting Aussies with baked goods across 520 stores. 🥖🍞


Their initial loyalty program was a simple stamp card system, rewarding customers with a free loaf for every 10 purchased. 📇 However, the need for better insights and engagement led to the creation of the Dough Getters app three years ago. 📲✨


With nearly 1.5 million active members today, the program is thriving! 📈🎉

Join Monica Sharma and Juber Shaikh from the Lalit Suri Hospitality Group, one of India’s leading luxury hotel brands. Discover how they’ve built a strong brand, the history of loyalty within the group, and how their loyalty programme is designed to truly reflect the luxury experience—creating a programme with a
Join us for a special live recording of Let's Talk Loyalty and Loyalty TV, captured on stage at the International Loyalty Leaders Summit! In this episode, our wonderful hosts Amanda Cromhout and Carly Neubauer reflect on 10 standout episodes from the past two years, sharing insights, highlights, and lessons learned
MAXOL is Ireland's leading, family-owned forecourt and convenience retailer. It was founded in 1920 by William McMullan and operates over 250 service stations across Ireland, offering fuel, convenience items, and food through its proprietary ROSA coffee and Maxol Deli brands. Maxol introduced a new mobile loyalty app in 2022 that