The 3 Loyalty KPIs Every Fashion Brand Should Track
What are the three KPIs that define loyalty success? 🚀 Insights from Arvind Fashions:
1️⃣ New Customer Acquisition & Enrollment Efficiency – Drive 90-95% efficiency in sign-ups.
2️⃣ New to Repeat Rate – Get first-time buyers to return within the same year.
3️⃣ Win-Back Rate – Bring back lapsed customers, especially those from 4-5 years ago.
Loyalty isn’t just about points—it’s about engagement and retention. Does your brand track these?
#Loyalty #CustomerEngagement #Fashion #letstalkloyalty #loyaltymarketing #loyaltyprograms #loyaltytv
Join Monica Sharma and Juber Shaikh from the Lalit Suri Hospitality Group, one of India’s leading luxury hotel brands. Discover how they’ve built a strong brand, the history of loyalty within the group, and how their loyalty programme is designed to truly reflect the luxury experience—creating a programme with a
Join us for a special live recording of Let's Talk Loyalty and Loyalty TV, captured on stage at the International Loyalty Leaders Summit! In this episode, our wonderful hosts Amanda Cromhout and Carly Neubauer reflect on 10 standout episodes from the past two years, sharing insights, highlights, and lessons learned
MAXOL is Ireland's leading, family-owned forecourt and convenience retailer. It was founded in 1920 by William McMullan and operates over 250 service stations across Ireland, offering fuel, convenience items, and food through its proprietary ROSA coffee and Maxol Deli brands. Maxol introduced a new mobile loyalty app in 2022 that
