Cash vs Perks: What Makes Loyalty Programs Work?

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What makes a loyalty program truly effective? Is it cash rewards, exciting perks, or something in between? Learn how Flybuys balances clarity, emotional impact, and variety to keep members engaged. Discover the secrets behind creating rewards that resonate with customers.

Will Points-based Currency Potentially Usurp Cash as King?
This episode is also available in audio format on our Let's Talk Loyalty podcast. Today’s topic is super fun and something we’ve never done before on the show. We discovered some research that one of our loyal listeners compiled which listed the membership figures of some of the world’s largest
This episode of Let's Talk Loyalty & Loyalty TV is in Spanish. En el episodio de Let’s Talk Loyalty en Español está con nosotros Katia Cortes, líder del programa de lealtad Santander Unique Rewards. El programa sirve a las tarjetas Premium del banco con una propuesta de valor basada en