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How Should Brands Approach Innovation in 2025?
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The pace of change is rapid, but how should brands approach innovation without falling into chaos or creating tech debt? In this video, we explore why focusing on customer experience, taking calculated risks, and aligning long-term goals are critical for sustainable growth. Discover how AI and blockchain can drive innovation and help you meet the needs of future customers.
This episode focuses on Voyage Loyalty … a fascinating loyalty programme for V.Group. It creates a more engaging and valuable employment experience for seafarers, bringing them respect for their hard work and dedication. With Bridget Blaise-Shamai, Senior Commercial Officer, and Rory Mackenzie, the Loyalty Program Manager, for Voyage Loyalty. Today
Will Points-based Currency Potentially Usurp Cash as King?
This episode is also available in audio format on our Let's Talk Loyalty podcast. Today’s topic is super fun and something we’ve never done before on the show. We discovered some research that one of our loyal listeners compiled which listed the membership figures of some of the world’s largest
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